Client Relationship Strategist
hace 3 semanas
Key Responsibilities:
Develop and maintain strong relationships with digital clients, identifying opportunities to deepen and expand our partnership. This involves proactive engagement, needs assessment, and innovative solution-proposing to meet clients' evolving needs. Collaborate with case managers to ensure seamless onboarding and retention, ensuring compliance with relevant regulations and Citi's policies.
Qualifications:
6-10 years of experience in banking and investment products; sound knowledge of credit skills, early warning detection, and advanced credit skills. Excellent interpersonal, communication, and influencing skills; ability to work under pressure, make sound decisions, and prioritize effectively. A proactive approach to strengthening business relationships and delivering a seamless client experience is essential. Ability to adapt to new technologies and leverage digital channels to enhance client engagement.
Requirements:
Bachelor's/University degree, with a Master's degree preferred. Advanced English proficiency is required. Experience working with digital clients is essential. Citi is an equal opportunity employer, and we welcome applications from diverse candidates.
Job Details:
Job Family Group: Commercial and Business Sales Job Family: Relationship Management Time Type: Full time
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