Client Relationship Manager

hace 3 semanas


Xico, México Hsbc A tiempo completo
Job Title: Client Management

Job Summary:

We are seeking a highly skilled and experienced Client Management professional to join our team at Hsbc. As a Client Management professional, you will be responsible for providing exceptional client service and support to our wholesale clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Assist wholesale clients with their daily queries regarding Global Payments Solutions (GPS) solutions.
  • Identify cross-sales opportunities and provide solutions to customers' operational queries.
  • Maintain and/or exceed customers' level of satisfaction, resulting in an increase of GPS business.
  • Provide different types of solutions to customers' operational queries.
  • Be a point of contact and trusted adviser over Global Payments Solutions (GPS) products and services portfolio.

Requirements:

  • Experience in Client Service - Desired.
  • English as a second language - Advanced level.
  • Internal systems knowledge: Hogan, Leap, Connect - Desired.
  • High level of responsibility, organization, and proactivity.
  • Effective communication skills, both written and spoken.

About Us:

At Hsbc, we value diversity and inclusion, and we are committed to creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart. We value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing, and we make things happen.

Benefits:

We offer a range of benefits to our employees, including competitive salaries, comprehensive health insurance, and opportunities for career development and growth.



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