Customer Sales Representative
hace 3 días
Job Responsibilities:
- Support customers and assigned accounts with sales support and customer service tasks.
- Provide accurate and timely responses to customer inquiries and requests.
- Research and resolve customer complaints and issues.
- Collaborate with internal teams to ensure efficient operational processes and procedures.
- Manage quotes, orders, and returns for specified customers and accounts.
- Ensure execution and management of demand creation activity, contracts, value-added programs, and shipping issues.
- Participate in customer and supplier calls to discuss metrics, products, and programs.
- Work closely with team members to ensure workload balance and consistency in customer experience.
Requirements:
- Typically requires a 4-year degree and 2-4 years of experience in customer service, sales, buying, planning, or procurement.
- Intermediate knowledge of Microsoft Excel.
- Excellent verbal and written communications skills; must be fluent in English.
- Expertise in Excel, knowledge of Oracle ERP and Salesforce are a bonus.
What's in it for you:
- Competitive financial compensation, including various compensation plans.
- A solid benefits package, including 30 days of Christmas bonus, 40% vacation premium, and 12 vacation days plus 2 floating days.
- Access to Arrow's Employee Discount Program and growth opportunities.
Work Arrangement:
Hybrid: 3 days in office / 2 days work from home.
Job Category:
Business Support.
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