Customer Sales Representative

hace 3 días


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

Job Responsibilities:




  • Support customers and assigned accounts with sales support and customer service tasks.
  • Provide accurate and timely responses to customer inquiries and requests.
  • Research and resolve customer complaints and issues.
  • Collaborate with internal teams to ensure efficient operational processes and procedures.
  • Manage quotes, orders, and returns for specified customers and accounts.
  • Ensure execution and management of demand creation activity, contracts, value-added programs, and shipping issues.
  • Participate in customer and supplier calls to discuss metrics, products, and programs.
  • Work closely with team members to ensure workload balance and consistency in customer experience.


Requirements:




  • Typically requires a 4-year degree and 2-4 years of experience in customer service, sales, buying, planning, or procurement.
  • Intermediate knowledge of Microsoft Excel.
  • Excellent verbal and written communications skills; must be fluent in English.
  • Expertise in Excel, knowledge of Oracle ERP and Salesforce are a bonus.


What's in it for you:




  • Competitive financial compensation, including various compensation plans.
  • A solid benefits package, including 30 days of Christmas bonus, 40% vacation premium, and 12 vacation days plus 2 floating days.
  • Access to Arrow's Employee Discount Program and growth opportunities.


Work Arrangement:



Hybrid: 3 days in office / 2 days work from home.



Job Category:



Business Support.



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