Regional Product Support Specialist
hace 4 semanas
Create a better future with a career at FLSmidth
We believe we can develop the technology and gain the know-how to make a sustainable difference.
Our MissionZero ambition enables our customers to move towards zero emissions in mining and cement.
We need your skills, curiosity, and drive for change to achieve our goal.
Together, we enable our customers to produce the materials needed for a better future.
Job Scope:
The Regional Product Support Specialist will be responsible for the Mill Wears product line, sales, installation assistance, inspection, and measurements on site, including wear reports.
Earn customer support, troubleshooting, and participate in customer seminars and presentations.
Responsibilities:
- Manage customers and their mill liners throughout the product life cycle
- Identify and develop new business in the region
- Provides feedback into the business regarding customer needs and market intelligence
- Maintain opportunities in the CRM system
- Monitor industry updates and changes in the product landscape
- Perform liner scanning on customer sites, review data, and present feedback
- Work closely with product line, engineering, and sales teams across FLS
- Self-driven and able to work with minimum supervision
- Ability to support Proposal department on complex solutions
Requirements:
- Good communication skills, written and spoken
- Able to travel up to 75%, domestic and international travel
- Must be physically able to climb onto structures and stairs in industrial plants and mines
- College degree or equivalent experience
- Minimum 10 years of experience within the mining/industrial industry
- Specific experience with heavy industrial products and/or systems is a plus
- Minimum 2 years of experience with Mill Lining product
- Mechanical Background, able to read and understand Mechanical drawings
What We Offer:
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance so you can focus on professional and personal priorities
- Competitive benefit package including life health insurance options
- Time to recharge through vacation days and holidays
- Savings fund and Christmas allowance
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
No recruiters and unsolicited agency referrals please.
FLSmidth is the leading supplier of engineering, equipment, and service solutions to customers in the mining and cement industries - for more information please visit
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