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Claims Management Expert
hace 1 mes
About the Role:
GGA Solutions is seeking a Claims Manager to oversee all aspects of our claim's organization. The ideal candidate will have experience managing client relationships, operational metrics, and personnel management.
Key Responsibilities:
- Manage bilingual desk Adjuster teams
- Lead client relationships and ensure meeting/exceeding client KPI expectations
- Manage and optimize operational metrics, file quality, and customer service
- Develop and implement budgeting and expense control strategies
- Apply strong leadership skills, including strategic vision, planning, and execution
Requirements:
- Bachelor's Degree and 5+ years US auto claims experience
- Previous insurance claims supervisory experience
- Spanish speaking is beneficial, but not required
- Excellent oral and written communication skills
- Ability to read, analyze, and interpret general business periodicals and technical journals
- Obtain state-specific property casualty claims licensing as required
