Strategic Consulting Practice Lead
hace 1 semana
The ability to understand the unique needs of customers, particularly those in high-growth mode in the software industry, is critical. These customers come from diverse industry verticals, including services, general business, non-profit, manufacturing, and wholesale distribution.
Detailed Responsibilities
- Achieve and exceed personal sales revenue and profitability objectives
- Ensure team billable utilization targets are met
- Manage project portfolios to ensure quality, on-time, and on-budget implementations using a mix of global resources
- Meet portfolio goals related to commitments and overall portfolio targets set by the business
- Ensure high customer satisfaction and referenceability
- Responsible for adhering to highest quality standards in project delivery
- Manage executive-level customer relationships and provide team oversight through NetSuite implementation
- Serve as a steering committee member on strategic projects
- Responsible for project staffing and resource scheduling on a broad range of consulting engagements
- Increase engagement and capabilities of professional services resources
- Hire, train, and manage a team of new and experienced resources to fulfill practice objectives
- Provide coaching and mentoring to assist in resources' career development
- Build team expertise and confidence in project delivery work
- Handle day-to-day administrative tasks, such as vacation scheduling, expense reports, and time management
Key Qualifications
- Outstanding client-facing skills with a history of building extraordinary relationships with clients and colleagues
- Ability to handle multiple projects simultaneously, adapt quickly, and manage competing priorities in a fast-paced environment
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills, including experience delivering presentations and managing meetings via web conferencing
- Proactive, results-oriented, and committed to meeting deadlines
- Strong client management skills and the ability to work with customers to develop and manage an implementation plan
- Passionately customer-focused with a relentless pursuit of providing an excellent customer experience
About Oracle
We are a leading provider of enterprise software solutions, dedicated to helping organizations succeed in a rapidly changing world. Our comprehensive portfolio of products and services enables businesses to innovate, automate, and optimize their operations. At Oracle, we empower our professionals to drive innovation and excellence, ensuring our customers achieve their goals and stay ahead of the competition.
Estimated Salary Range: $120,000 - $180,000 per year, depending on location and experience.
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