Document Support Specialist

hace 4 semanas


Xico, México Citi A tiempo completo
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Document Support Specialist. In this role, you will be responsible for providing operational support to our business, including implementation support, administrative coordination, and record/documentation maintenance.

Key Responsibilities
  • Implement and maintain established procedures to ensure efficient and accurate completion of tasks.
  • Provide administrative support to operations staff, product managers, and relationship managers.
  • Serve as a liaison between operations staff, product managers, and clients to resolve issues and provide information.
  • Assist in resolving problems that require minimal investigation or research.
  • Train new hires within the work unit and provide guidance on workflow management.
Requirements
  • 1-3 years of relevant experience in a similar role.
  • Demonstrated technical/administrative expertise and understanding of how duties relate to others in the team/unit.
  • High School diploma or equivalent.
Work Environment

This role requires a strong understanding of cheque validation processes, including SBC (Salvo buen cobro) and Citibanamex. The successful candidate will be able to perform the following tasks:

  • Validate security measures on Citibanamex and SBC cheques.
  • Validate client signatures and account management instructions.
  • Validate officer signatures on cash cheques and certificates.
  • Apply charges for returned cheques to client accounts.
Preferred Qualifications
  • Review of documentation and policies.
  • Availability to work two shifts.
About Citi

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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