Carrier Management Lead
hace 2 semanas
About the Role
The Uber Freight Carrier Management Lead will oversee a team of Carrier Managers who work directly with key accounts. This leader will ensure that Carrier Managers provide strategic value to customers through end-to-end route guide management, including carrier performance, operational excellence, and capacity procurement. The Carrier Management Lead will also build and manage relationships with top Uber Freight strategic carriers.
Key Responsibilities
- Develop and implement Carrier Management strategies, including network RFPs, carrier procurement, KPI compliance, touchless execution, carrier contracting, and market intelligence.
- Leverage Uber Freight's network carrier relationships.
- Utilize analytics to drive decision-making.
- Stay informed about business needs, changes, opportunities, and customer expectations.
- Work with internal customers to create tailored procurement and carrier management solutions based on customer needs.
- Participate in customer presentations and communications.
- Identify and implement continuous improvement initiatives to strengthen the performance of the position and the team.
- Clearly communicate the organization's strategic objectives and team/individual performance metrics.
- Engage employees as business partners to discuss career development, current performance, and training opportunities.
Basic Qualifications
- College degree in International Business, Supply Chain, Industrial Engineering, or related field.
- 2+ years of people management experience and 3+ years in carrier procurement, carrier management, or related roles.
- Proficient in English and Spanish (written and verbal).
Preferred Qualifications
- Understanding of transportation cost structure and truckload market knowledge domestic and cross-border.
- Ability to conciliate with customer and carrier contacts.
- Strong analytical skills and problem-solving abilities, able to translate metrics, research, and trends into strategy and action.
- Capability to envision and implement new concepts/strategies.
- Proven ability to communicate and partner with different internal teams and external customers at all levels.
- Simultaneous management of multiple tasks.
About Uber Freight
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