Operations Support Specialist
hace 4 días
**Job Overview:**
FedEx is widely recognized as a world-class company. As an Operations Support Specialist, you will be part of our team that consistently delivers exceptional service to our customers.
**Estimated Salary:** $45,000 - $60,000 per year (dependent on location and experience).
**Job Description:**
- Assist customers by tracing packages, answering questions regarding FedEx products and services.
- Provide over-the-counter service and over the phone service.
- Type or otherwise prepare various operations reports.
- Handle escalated or more complex issues.
- Coordinate team activities or those of agency contract staff.
**Required Skills and Qualifications:**
- Prior clerical or customer service experience in a service environment or 18 months of experience as a Service Agent.
- Able to lift 70 lbs. (32 kgs) and maneuver packages weighing up to 150 lbs. (68 kgs) with appropriate equipment.
- Excellent communication, organizational, and human relations skills.
- Clear and articulate speaking voice.
- Good general office skills required including typing, filing, and computer literacy.
**Benefits:**
- A competitive salary range.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
**About Us:**
FedEx is a technology innovator and one of the world's most admired and respected companies. We are honored and proud to be consistently recognized as a great place to work.
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