Operations Support Specialist

hace 4 días


Puebla, Puebla, México Fedex Group A tiempo completo

**Job Overview:**

FedEx is widely recognized as a world-class company. As an Operations Support Specialist, you will be part of our team that consistently delivers exceptional service to our customers.

**Estimated Salary:** $45,000 - $60,000 per year (dependent on location and experience).

**Job Description:**

  • Assist customers by tracing packages, answering questions regarding FedEx products and services.
  • Provide over-the-counter service and over the phone service.
  • Type or otherwise prepare various operations reports.
  • Handle escalated or more complex issues.
  • Coordinate team activities or those of agency contract staff.

**Required Skills and Qualifications:**

  • Prior clerical or customer service experience in a service environment or 18 months of experience as a Service Agent.
  • Able to lift 70 lbs. (32 kgs) and maneuver packages weighing up to 150 lbs. (68 kgs) with appropriate equipment.
  • Excellent communication, organizational, and human relations skills.
  • Clear and articulate speaking voice.
  • Good general office skills required including typing, filing, and computer literacy.

**Benefits:**

  • A competitive salary range.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

**About Us:**

FedEx is a technology innovator and one of the world's most admired and respected companies. We are honored and proud to be consistently recognized as a great place to work.



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