Dedicated Customer Support Specialist
hace 3 semanas
About the Role:
We are seeking a skilled and knowledgeable Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers, resolving their queries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat.
- Provide accurate and timely information to customers regarding our products and services.
- Work collaboratively with other teams to resolve complex customer issues.
- Continuously improve customer satisfaction by identifying and implementing process improvements.
Requirements:
- 2+ years of customer support experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
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