Dedicated Customer Support Specialist

hace 3 semanas


Puebla, Puebla, México Corporativo Hm A tiempo completo

About the Role:

We are seeking a skilled and knowledgeable Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:

  1. Respond to customer inquiries and resolve issues via phone, email, and chat.
  2. Provide accurate and timely information to customers regarding our products and services.
  3. Work collaboratively with other teams to resolve complex customer issues.
  4. Continuously improve customer satisfaction by identifying and implementing process improvements.

Requirements:

  • 2+ years of customer support experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.


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