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IT Support Specialist Lead
hace 2 meses
Avantor is seeking a highly skilled and experienced IT Support Specialist Lead to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide first-level technical support to employees via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Collaborate with the IT team to implement new technologies and improve existing systems
- Develop and maintain documentation for IT procedures and policies
- Participate in on-call rotation to provide after-hours support
- 3-4 years of experience in IT support
- CompTIA A+/Network+ certification
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong knowledge of Microsoft Outlook and MS Exchange environments
- Knowledge of Windows 2K, 11, and Windows Server
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to the latest technology and tools
Avantor is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.
