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Technical Support Specialist
hace 2 meses
About the Role
We are seeking a skilled Technical Support Engineer to join our team at Poly. As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our customers and partners.
Your Key Responsibilities
- Interface with Poly's Certified Service Partners and external customers to resolve technical issues and provide support.
- Troubleshoot and resolve complex technical challenges using comprehensive problem analysis and customer service skills.
What You'll Bring
To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply.