Field Technician Senior Representative

hace 1 mes


Xico, México Hashmap A tiempo completo

Job Title: Field Tech Senior Representative

Job Summary:

We are seeking a highly skilled Field Tech Senior Representative to join our team at Hashmap. As a Field Tech Senior Representative, you will be responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems.

Key Responsibilities:

  • On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and/or repair of desktops, notebooks, printers, and associated peripherals.
  • Serves as company liaison with client on administrative and technical matters.
  • Interprets clients' needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives, or engineers.
  • Performs basic configuration of desktop/notebook/printers.
  • Responsible for simple parts replacement and repair on desktops/notebooks/printers.
  • Basic knowledge of Windows operating system environment.
  • Basic client service skills.
  • Basic Asset Management and Asset Tracking skills.
  • Ability to physically perform general office requirements.
  • Must be able to perform essential responsibilities with or without reasonable accommodations.
  • Significant travel, including overnight domestic or international trips, may be required.

About Hashmap:

Hashmap is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.



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