Field Service Technician
hace 5 horas
At Mitsubishi Electric Automation, Inc. (Meau), we are seeking an exceptional Field Service Technician to join our team.
Job Overview
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package.
About the Role
This is a field service position that requires frequent travel (60-80%) within your assigned region. As a Field Service Technician, you will provide technical service and support to our customers, including Machine Tool Builders, dealers, and end-users. Your responsibilities will include:
- On-Site service at customer facilities using your knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing equipment problems
- In-House telephone support using an automated call distribution network (ACD) with heavy call volume maintaining department goals for time to answer and total log-in time
- Diagnosing equipment breakdowns where knowledge of machinery and other automated systems is used to maintain customer UPTIME
- Installing components and solutions offered by Mitsubishi Electric Factory Automation where knowledge of programming, calibrating, tuning, rebuilding, and maintaining customer's equipment in the field is being utilized
- Supporting the in-house systems for diagnostics such as simulators, programming systems, tools, etc.
- Presenting and selling customers our value-added services (VAS) to help accomplish their UPTIME goals; CloudCNC, extended warranties, optional functions, machine tuning, control upgrades, training, etc.
- Promoting the sales of spare parts to customers which would further assist in their machine UPTIME
- Determining, ordering, and replacing parts as necessary while maintaining the consignment inventory account by following up on the defective and unused parts returns
- Entering all technical claims, service activity, follow-ups, and other customer-related inquiries into the database, while maintaining data integrity
- Supporting the business operations including:
- Participating in company training programs whereby passing with satisfactory levels
- Creating and/or updating technical documentation
- Providing feedback areas of improvement in design to Technical Support Engineers
- Full participation and completion of all surveys from the company
- Providing feedback to management for newly found issues
- Cooperating with and taking instruction/support advice from Senior Engineers
Requirements and Qualifications
To be successful in this role, you should have:
- BSEET or equivalent related experience
- 0-3 years of experience in field service for industrial automation
- Ability to sell value-added services to customers
- Knowledgeable on electrical and mechanical tools for machine repair
- Mechanical aptitude
- Hands-on knowledge of volt meters, oscilloscopes, and other test/measuring equipment
- Ability to read and understand technical documentation: schematics, logic, procedures, etc.
- Strong verbal and written communication skills to communicate with and maintain effective relationships with customers and colleagues
- Organization skills for arranging travel plans and service call schedule
- Ability to travel by car and plane to on-site service calls
- Ability to be
-
Field Service Technician
hace 4 semanas
Xico, México Avi-Spl Mexico A tiempo completoJob SummaryWe are seeking a skilled Field Service Technician to join our team at Avi-Spl Mexico. As a Field Service Technician, you will be responsible for providing on-site support for our customers' audiovisual equipment, ensuring that their systems are functioning properly and efficiently.Key ResponsibilitiesPerform preventative maintenance tasks to help...
-
Field Service Technician
hace 7 días
Xico, México Milacron A tiempo completoJob OverviewWe are seeking a highly skilled Field Service Technician to join our team. This role involves providing maintenance and repair services for food preparation equipment in Latin America.
-
Service Technician
hace 3 semanas
Xico, México Bruker A tiempo completoJob Summary:At Bruker, we are seeking a skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for providing on-site support for installations, repairs, maintenance, and training as required.Key Responsibilities:Provide first line technical support to field engineers and customers using technical...
-
Field Service Technician
hace 3 semanas
Xico, México Diebold Inc. A tiempo completoAt Diebold Inc., we are seeking a skilled Field Service Technician to join our team in Mexico City. As a key member of our operations team, you will be responsible for installing and maintaining our products and services, ensuring high levels of customer satisfaction.Key Responsibilities:Perform basic installation and minor repairs on our products and...
-
Service Technician
hace 1 mes
Xico, México Ecolab A tiempo completoService TechnicianEcolab's Food & Beverage team is seeking a skilled Service Technician to join our industry-leading team. As a Service Technician, you will play a critical role in ensuring the highest level of food safety and product quality for our customers.Key Responsibilities:Execute service strategy surveys, process checks, and reportingEstablish,...
-
Senior Field Technician Representative
hace 4 semanas
Xico, México Ntt Data A tiempo completo**Job Summary**We are seeking a Senior Field Technician Representative to perform basic configuration of desktop / notebook / printers and assist with simple parts replacement and repair on desktops / notebooks / printers.**Key Responsibilities**- Basic knowledge of Windows operating system- Basic client service skills**About NTT DATA Services**NTT DATA...
-
Medical Device Field Technician
hace 3 semanas
Xico, México Boston Scientific Corporation A tiempo completoJob SummaryWe are seeking a highly motivated and skilled Medical Device Field Technician to join our team at Boston Scientific Corporation. As a key member of our team, you will be responsible for providing clinical support and training to customers in the field of peripheral interventions.About the RoleThe successful candidate will assist in the education...
-
Service Technician
hace 4 semanas
Xico, México Tesla A tiempo completoOur MissionTesla is accelerating the world's transition to sustainable energy. As a Service Technician, you will be part of the largest technician team on the planet, working together to deliver exceptional service and products to our customers.What You'll DoExecute basic and advanced diagnostic and repair work on all aspects of Tesla product line.Provide...
-
Field Service Specialist
hace 4 semanas
Xico, México Rockwell Automation A tiempo completoAt Rockwell Automation, we're committed to helping manufacturers be more productive, sustainable, and agile. Our team of experts is dedicated to providing exceptional customer support through on-site installation, diagnosis, and repair of complex equipment and systems.We're seeking a skilled Field Service Engineer to join our team. As a Field Service...
-
Senior Field Technician Representative
hace 2 semanas
Xico, México Ntt Data A tiempo completoReq ID: 248789We are currently seeking a Senior Field Technician Representative to join NTT DATA Services in Mexico.Key responsibilities include performing basic configuration of desktops, notebooks, and printers, as well as assisting with simple parts replacement and repair on these devices. Travel may be required.About NTT DATA ServicesNTT DATA Services is...
-
Maintenance Technician
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Maintenance Technician to join our team at Marriott International, Inc. As a Maintenance Technician, you will be responsible for performing routine maintenance tasks, responding to guest repair requests, and ensuring the overall maintenance of our facilities.Key ResponsibilitiesPerform routine maintenance tasks, including...
-
Superintendent of Service Operations
hace 3 semanas
Xico, México Kone A tiempo completoJob SummaryAs a Superintendent of Service Operations at KONE, you will be accountable for delivering exceptional customer service, ensuring the safety and performance of equipment, and driving sales growth through effective relationship management and service delivery.Key ResponsibilitiesAccountable for customer satisfaction through quality of service and...
-
Technical Field Service Engineer
hace 3 semanas
Xico, México Nec Australia A tiempo completoJob SummaryNec Australia is seeking a skilled Technical Field Service Engineer to join our team. This role involves providing technical advice to customers, including commissioning, installing, and testing of products/equipment.Key ResponsibilitiesIdentify and correct more complex problems associated with start-upResearch, evaluate, and recommend new...
-
Drives Field Service Engineer
hace 3 semanas
Xico, México Abb A tiempo completo**Transform Your Career with ABB - Field Service Engineer for Drives**Avoid the limitations of a stagnant career and embark on an extraordinary journey with ABB. As a Field Service Engineer for Drives, you will have the opportunity to work with a global team of talented professionals who share your passion for innovation and progress. Our commitment to...
-
Field Service Operations Specialist
hace 3 semanas
Xico, México Alcon A tiempo completoAs a global leader in eye care, Alcon is committed to advancing eye health worldwide. To support this mission, we are seeking a talented Field Service Operations Specialist to join our Technical Services Team.Key Responsibilities:Perform administrative tasks to ensure quality compliance and operational excellenceElaborate service contracts, gather internal...
-
Senior Field Technician
hace 1 mes
Xico, México Hashmap A tiempo completoJob Title: Field Tech Senior RepresentativeJob Summary:We are seeking a skilled Field Tech Senior Representative to join our team at Hashmap. As a key member of our technical support team, you will be responsible for performing basic configuration of desktops, notebooks, and printers, as well as assisting with simple parts replacement and repair. Travel may...
-
Hotel Maintenance Technician
hace 3 semanas
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Hotel Maintenance Technician to join our team at Marriott International, Inc. As a Hotel Maintenance Technician, you will be responsible for performing routine maintenance tasks, responding to guest repair requests, and ensuring the overall maintenance of the hotel's facilities.Key ResponsibilitiesRespond to guest...
-
Salesforce Solution Architect Service Field Leader
hace 4 semanas
Xico, México The Ksquare Group A tiempo completoAbout The Ksquare GroupWe are a multinational company with presence in different countries, offering technological solutions through multidisciplinary Pods. We care about the comfort, wellbeing, and career path of all our employees, making sure integrity, innovation, leadership, ownership, and team spirit stand by one and each one of us.**Requirements**:-...
-
Field Service Manager I
hace 4 semanas
Xico, México Ecolab A tiempo completoJob SummaryEcolab is seeking a highly skilled Field Service Manager I to join our Global Food Retail division. As a key member of our team, you will be responsible for developing and managing a territory of customers, providing exceptional service, and driving business growth.Key Responsibilities:Develop and manage a territory of customers, providing prompt,...
-
Field Technician Senior Representative
hace 1 mes
Xico, México Hashmap A tiempo completoJob Title: Field Tech Senior RepresentativeJob Summary:We are seeking a highly skilled Field Tech Senior Representative to join our team at Hashmap. As a Field Tech Senior Representative, you will be responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as...