Medical Device Field Technician

hace 2 semanas


Xico, México Boston Scientific Corporation A tiempo completo
Job Summary

We are seeking a highly motivated and skilled Medical Device Field Technician to join our team at Boston Scientific Corporation. As a key member of our team, you will be responsible for providing clinical support and training to customers in the field of peripheral interventions.

About the Role

The successful candidate will assist in the education of customers on the merits and proper clinical usage of our company's products. This will involve participating in presentations and demonstrations to keep all customers abreast of the latest BSC products. Additionally, you will attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.

Key Responsibilities
  1. Provide clinical support to customers, including troubleshooting, programming, and patient follow-up for company products.
  2. Assist in the education of customers on the merits and proper clinical usage of company products.
  3. Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up.
  4. Team up with Sales Rep to meet existing and potential clients to identify their clinical needs, goals, and constraints.
  5. Develop business relationships with hospital personnel through casual conversation, meetings, and participation in conferences.
  6. Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions.
Requirements

To be successful in this role, you will need to have a bachelor's degree or degree in biomedical engineering, nursing, hemodynamic technician, or a similar field. Additionally, you will need to have intermediate English language skills and be available to work a full schedule. You will also need to be a team player with a strong sense of urgency and a drive for results.

Quality System Requirements

In all actions, you will demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.


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