Front Desk Associate
hace 2 meses
Job Summary
At Marriott International, we're looking for a skilled and customer-focused individual to join our team as a Guest Experience Specialist. This role is a key part of our hotel's operations, and we're seeking someone who can deliver exceptional service to our guests.
Key Responsibilities
- Provide a warm and welcoming experience for guests, ensuring their stay is memorable and unique.
- Take ownership of guest requests and concerns, resolving issues promptly and professionally.
- Process operational needs, including check-in and check-out, room assignments, and other hotel services.
- Deliver quality meals and beverages to guests, ensuring a high level of service and presentation.
- Share knowledge of the local area with guests, providing recommendations and insider tips.
Requirements
- High school diploma or equivalent required.
- No related work experience necessary, but a passion for hospitality and customer service is essential.
- Ability to work in a fast-paced environment, with a focus on providing exceptional service to guests.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to lift, carry, and move objects weighing up to 25 pounds, as well as stand, sit, and walk for extended periods.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development within Marriott International.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Recognition and rewards for outstanding performance and contributions to the team.
Marriott International is an Equal Opportunity Employer
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