Global Quoting Desk Coordinator
hace 7 días
Job Title: Global Quoting Desk Coordinator
Job Summary:
We are seeking a highly skilled Global Quoting Desk Coordinator to join our team at Expeditors. As a key member of our operations team, you will be responsible for coordinating spot requests within our network, managing price quotations related to air, ocean, and road transport for specific customers, and serving as the main point of communication contact with customers.
Main Responsibilities:
- Manage customer deadlines and ensure timely updates in our internal systems.
- Make decisions in alignment with internal processes and procedures to increase success rates, net revenue, and provide exceptional customer service.
- Ensure compliance with internal policies, procedures, and external government regulations or customer policies/requirements.
- Develop and maintain relationships with partner branches within our network to coordinate and increase win ratios.
- Maintain a close liaison with our account management team to meet customer requirements and standards.
- Analyze internal and external reports to manage performance, increase net revenue, and ensure customer satisfaction.
Qualifications:
- Logistics experience (air, ocean, and/or road) in operations or quoting.
- Understanding of transport documentation processes.
- Attention to detail and ability to prioritize tasks with deadlines.
- Good knowledge and understanding of Incoterms.
- Ability to work in a team, listen, understand, and communicate effectively to achieve positive results.
- Proactive and strong organizational skills.
- Competent in Microsoft Office suite 365 (Excel, Word, PowerPoint, and Outlook).
- Fluent in English and Spanish.
Benefits:
We offer excellent benefits, including IMSS & Vacation, medical insurance, life insurance, basic needs vouchers, employee stock purchase plan, paid overtime, training and personnel development program, and aguinaldo above the legal requirement.
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