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Executive Director of Luxury Resorts
hace 2 meses
We are seeking an experienced and visionary Executive Director of Luxury Resorts to lead our resort operations and drive business growth. As a key member of our leadership team, you will be responsible for developing and executing business strategies to achieve our objectives.
Key Responsibilities- Business Development: Develop and execute business strategies to drive revenue growth and improve operational efficiency.
- Leadership: Provide inspirational leadership to our resort team, ensuring they have the skills and resources needed to deliver exceptional results.
- Financial Management: Ensure financial performance meets our annual objectives, including revenue growth and cost control.
- Operational Excellence: Maintain high standards of operational excellence across all areas of the resort, ensuring we remain a leader in the industry.
- Guest Experience: Ensure guest satisfaction indicators meet our brand requirements, delivering exceptional experiences that drive loyalty and retention.
- Sales and Marketing: Collaborate with our Sales and Marketing team to drive occupancy, revenue, and ADR growth.
- Brand Representation: Represent our brand at all levels, including industry events, commercial partnerships, and government entities.
- Talent Management: Recruit, retain, and develop the best talent in the industry, ensuring our team is aligned with our culture and values.
- Compliance: Ensure compliance with our brand promises, health objectives, and sustainability policies.
- Innovation: Participate in our Innovation Committee, driving innovation and improvement across all business units.
- Education: Degree in hotel management or tourism from a national or international school or university. A master's in hospitality management or leadership is desirable.
- Experience: Professional career in the hospitality industry, with a minimum of 5 years of experience in luxury or ultra-luxury establishments.
- Skills: Demonstrable experience in strategic development and business planning, with a deep understanding of the market and competition.
- Language: Fluent in English and Spanish.
- Desirable: Knowledge and experience in the wellness industry, experience in international hotel chains and luxury brands.