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Executive Director of Luxury Resorts

hace 2 meses


Ciudad de México, Ciudad de México Page Executive A tiempo completo
About the Role

We are seeking an experienced and visionary Executive Director of Luxury Resorts to lead our resort operations and drive business growth. As a key member of our leadership team, you will be responsible for developing and executing business strategies to achieve our objectives.

Key Responsibilities
  • Business Development: Develop and execute business strategies to drive revenue growth and improve operational efficiency.
  • Leadership: Provide inspirational leadership to our resort team, ensuring they have the skills and resources needed to deliver exceptional results.
  • Financial Management: Ensure financial performance meets our annual objectives, including revenue growth and cost control.
  • Operational Excellence: Maintain high standards of operational excellence across all areas of the resort, ensuring we remain a leader in the industry.
  • Guest Experience: Ensure guest satisfaction indicators meet our brand requirements, delivering exceptional experiences that drive loyalty and retention.
  • Sales and Marketing: Collaborate with our Sales and Marketing team to drive occupancy, revenue, and ADR growth.
  • Brand Representation: Represent our brand at all levels, including industry events, commercial partnerships, and government entities.
  • Talent Management: Recruit, retain, and develop the best talent in the industry, ensuring our team is aligned with our culture and values.
  • Compliance: Ensure compliance with our brand promises, health objectives, and sustainability policies.
  • Innovation: Participate in our Innovation Committee, driving innovation and improvement across all business units.
Requirements
  • Education: Degree in hotel management or tourism from a national or international school or university. A master's in hospitality management or leadership is desirable.
  • Experience: Professional career in the hospitality industry, with a minimum of 5 years of experience in luxury or ultra-luxury establishments.
  • Skills: Demonstrable experience in strategic development and business planning, with a deep understanding of the market and competition.
  • Language: Fluent in English and Spanish.
  • Desirable: Knowledge and experience in the wellness industry, experience in international hotel chains and luxury brands.