Customer Success Business Development Manager
hace 3 días
The Customer Success Business Development Manager plays a pivotal role in driving customer success at Microsoft. This position requires building and executing shared plans with customers to ensure their goals are met.
Key Responsibilities:
- Leverage foundational technical knowledge to identify the right internal teams to address customer needs and drive solution health.
- Develop and execute technical skilling plans to build technical expertise aligned with customer and business priorities.
- Lead and orchestrate delivery execution for customer support obligations, accelerating production-level consumption through delivery orchestration.
- Collaborate with internal teams and sellers to identify growth opportunities through account planning and delivery execution.
Requirements:
- Must have intermediate technical expertise to act as a technology advisor and visionary.
- Begins to connect technical considerations to business needs.
- Identifies cross-cloud technology, solutions, and services to help address specific customer scenarios.
What You'll Need
A proven track record of driving customer success, excellent communication skills, and the ability to navigate complex customer environments.
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