Field Support Specialist

hace 3 semanas


Xico, México Spin Master Ltd A tiempo completo
Job Title: Field Support Technician

Are you a tech-savvy individual looking to join a dynamic team at Spin Master Ltd?

We are seeking a highly skilled Field Support Technician to join our IT team. As a Field Support Technician, you will be responsible for providing technical support to our employees and customers, ensuring that our systems and networks are running smoothly and efficiently.

Key Responsibilities:
  • Install, configure, and troubleshoot systems, including hardware and software.
  • Provide technical support to end-users, both on-site and remotely.
  • Assist with network setup and maintenance, including LAN, WAN, and wireless networks.
  • Diagnose and resolve technical issues related to hardware, software, and network systems.
  • Document support requests and resolutions in a ticketing system.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 4 years of experience in IT field support or a similar role.
  • Strong knowledge of hardware, software, and network systems.
  • Familiarity with virtualization technologies such as VMWare.
  • Ability to lift and carry equipment up to 50 pounds.
What We Offer:
  • Growth and career opportunities.
  • Flexible work hours.
  • Comprehensive benefits.
  • Other fun perks.

At Spin Master Ltd, we are committed to making life more fun. We believe in innovation, collaboration, and fun. If you are a motivated and results-driven individual who is passionate about technology, we encourage you to apply for this exciting opportunity.


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