HR Service Delivery Expert

hace 7 días


Xico, México Rockwell Automation A tiempo completo

Company Overview:

Rockwell Automation is a global leader in technology, dedicated to helping manufacturers become more productive, sustainable, and agile. With over 28,000 employees worldwide, we strive to make a positive impact every day.

We welcome talented individuals who share our passion for innovation and problem-solving. If you're looking for a dynamic work environment that values your contributions, we'd love to have you join us.

About the Role:

The HR Services Specialist will provide expert support to employees and managers, resolving inquiries and routing specialty requests to Tier II Specialists or other teams as needed. This role requires strong communication skills, attention to detail, and the ability to navigate complex HR processes and tools such as Workday.

Key Responsibilities:

  • Resolve HR inquiries within designated specialties or assignments, ensuring accuracy and timeliness
  • Identify and implement process improvement projects to enhance customer experience
  • Handle escalated requests, analyzing problems and advising on appropriate actions
  • Collaborate with HRSC leadership, COE, or third parties to resolve complex inquiries or transactions
  • Enter data into HR systems and tools accurately, utilizing Workday Help to capture, track, and follow up on inquiries

Benefits and Perks:

This temporary position offers an estimated salary of $60,000 - $80,000 per year, depending on location and qualifications. As a valued member of our team, you'll enjoy competitive compensation and benefits packages, including opportunities for professional growth and development.


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