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HR Operations Manager
hace 2 meses
We are seeking a highly skilled and experienced HR Operations Manager to join our team at Reckitt. As the Team Lead for HR Shared Services, you will be responsible for driving daily operations within the HR Shared Service team, championing service delivery excellence.
Key Responsibilities:
- Drive daily operations within the HR Shared Service team, championing service delivery excellence.
- Mentor and support team members, cultivating a culture of high performance and continuous improvement.
- Manage HR service requests, ensuring responsive and precise solutions that align with our high service level agreements and key performance indicators.
- Foster collaborative partnerships with HR business partners and other key stakeholders to enable fluid service delivery and tackle complex HR challenges.
- Develop and uphold standard operating procedures to confirm consistent service excellence and full compliance.
- Lead process enhancement projects to elevate service delivery and operational efficiency.
Requirements:
- Seasoned background in HR operations or shared services, including leadership experience.
- Proficient in managing HR systems and familiar with HR processes, policies, and legislation.
- Strong leadership and communication skills to inspire a team and engage with stakeholders effectively.
- Analytical mindset with the ability to interpret data trends and drive informed decisions.
- Well-versed in HRIS platforms and Microsoft Office Suite.
- Committed to diversity, inclusion, and executing plans with a strategic mind.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
