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Hospitality Ambassador

hace 1 mes


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

Marriott International, Inc is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

As a host at Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

The estimated salary for this role is between $35,000 - $45,000 per year, depending on experience and location.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

This role requires a high school diploma or G.E.D. equivalent and no related work experience.

You will be responsible for processing all payment methods in accordance with accounting procedures and policies.

Follow property control audit standards and cash handling procedures (e.g., blind drops).

Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

Transport bank to/from assigned workstation.

Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.

Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.

Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, and support team to reach common goals.

Evaluate the effectiveness of guest interactions and make suggestions for improvement.