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**App Support Specialist**
hace 2 meses
About the Role:
The **App Support Specialist** is a trainee professional role within Citigroup Inc. that requires a good understanding of the range of processes, procedures, and systems used in carrying out assigned tasks. This position demands a basic understanding of the underlying concepts and principles upon which the job is based. The successful candidate will have a good understanding of how the team interacts with others in accomplishing the objectives of the area.
Key Responsibilities:
- Analyze existing system logic and recommend enhancements or fixes.
- Conduct fact finding and document requirements.
- Partner with development and production support areas.
- Apply good understanding of how the team interacts with others in accomplishing the objectives of the area.
- Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures.
- Exchange ideas and information in a concise and logical manner.
- Perform other duties and functions as assigned.
Requirements:
- Basic level experience in an App Support role (combination of education/experience).
- Basic knowledge or interest about App Support procedures, concepts, and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Analytical and troubleshooting skills.
- Knowledge in banking applications and server infrastructure.
- Good interpersonal and communication skills, great teammate.
Education:
- Bachelor's/University degree or equivalent experience.
Job Family Group: Technology
Job Family: Applications Support
Time Type: Full time
