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Team Leader

hace 2 meses

Xico, México Hella Automotive Mexico S.A. De C.V. A tiempo completo

Job Summary

We are seeking a highly skilled Team Leader to join our Sales Scheduling and Demand Planning team at Hella Automotive Mexico S.A. De C.V. As a Team Leader, you will be responsible for processing complex customer orders, monitoring Kanban control loops, and ensuring timely delivery of products to customers.

Key Responsibilities

  • Process complex customer orders through the entire process chain, including monitoring Kanban control loops and controlling consignment movements.
  • Set daily, weekly, and monthly priorities for production planning in collaboration with internal stakeholders.
  • Raise awareness of customer call-off fluctuations and demand changes affecting production.
  • Ensure customer satisfaction by communicating delivery dates, current supply situation, constraints, complaints, damages, or changes in drawing status.
  • Clarify root causes for inventory level differences in collaboration with responsible personnel.
  • Determine, enter, and manage IT-based master data for the area of responsibility.
  • Actively check customer portals for new logistics requirements, customer performance evaluations, and logistical claims.
  • Contribute to achieving planned finished goods stock levels for complex running projects and ramp-ups.
  • Improve delivery service levels by optimizing logistics costs.

Requirements

  • 2-5 years of experience in customer service positions.
  • Bachelor's degree in foreign trade, logistics, or engineering.
  • Advanced English language skills.
  • Negotiation and leadership skills.

What We Offer

We value the further development of our employees and offer a wide range of opportunities for growth and advancement within our company. We are committed to inclusion and diversity and welcome applications from all interested parties.