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Human Resources Operations Manager

hace 2 meses

Xico, México Solidigm A tiempo completo
Job Title: HR Operations Manager

At Solidigm, we're seeking a highly skilled HR Operations Manager to lead our HR Shared Services team in Guadalajara, Mexico. As a key member of our HR team, you'll be responsible for overseeing HR operational processes, ensuring compliance with local and global HR policies, and driving continuous improvement initiatives.

Key Responsibilities:
  • Manage daily operations and ensure high-quality services are provided to clients.
  • Oversee the management of employee inquiries and tickets in ServiceNow, ensuring prompt and accurate responses.
  • Ensure administrative and transactional processes meet business needs, delivering results in a user-friendly manner.
  • Collaborate with cross-functional teams to streamline HR processes and continuously improve the knowledge base.
  • Participate and support the roll-out and operation of a comprehensive Service Management Framework (SMF).
Qualifications:
  • Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Preferred: Master's degree in Business Administration or Human Resources Management.

We're looking for a strategic partner who can provide insights and recommendations to enhance service delivery and support the organization's overall HR strategy. If you're a motivated and results-driven professional with a passion for HR operations, we encourage you to apply for this exciting opportunity.