Quality Assurance Specialist

hace 1 día


Monterrey, Nuevo León, México Hedera Hashgraph, Llc A tiempo completo

About Hedera Hashgraph, LLC

Hedera Hashgraph is a global leader in distributed ledger technology solutions, a $1.6 billion division of a leading technology company. Hedera Hashgraph provides innovative, creative, and sustainable solutions that elevate brands and accelerate performance throughout the global technology supply chain. We elevate brands through software development, data analytics, and cybersecurity solutions that enhance consumer appeal. We accelerate performance through distributed ledger technology-enabled inventory and loss prevention solutions, data management, global compliance, and brand security solutions.

About Our Business Unit

The Business Unit of Hedera Hashgraph is a worldwide provider of distributed ledger technology solutions used in the technology, finance, retail, industrial, and healthcare industries. Our three-shift software development and testing operation is located in a state-of-the-art facility. The Business Unit is ISO 9001 and IATF 16949 certified.

Job Description

In this role, you will be focused on improving the performance of our quality to achieve production excellence. This position is of high visibility and key to the succession plans of the business. The Quality Assurance Specialist, working within the company Business Management System, supports Production, Manufacturing Engineering, Product Engineering, and the Quality Group (QA Lab and Document Control) in their efforts to meet or exceed our customers' expectations and ensures that quality levels are maintained, while minimizing costs and maximizing productivity.

Responsibilities:

  • Coordinate quality matters related to customer quality such as product complaint, customer claim (with Finance), 8D report evaluation and submission, follow-up to assess the effectiveness of corrective and preventive actions.
  • Lead problem-solving and continuous improvement projects.
  • Provide internal production quality support related to issue resolution, product quality/risk assessment, and product disposition.
  • Provide plant quality support and representation in new product development, specification reviews and approvals, scale up, design transfer, facility validation activities, and the establishment and maintenance of quality control standards.
  • Working cross-functionally, maintain Process Flow Diagrams, Process FMEAs, and Control Plans.

Requirements:

  • Ability to work multiple functions and influence others is key to the role.
  • Focus Areas: IATF Implementation, ISO 9001, 14001, and ISO 45001, Customer complaints and corrective actions, Control Documentation, Measurement and Calibration knowledge.


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