Customer Experience Ambassador

hace 2 semanas


Puebla, Puebla, México Iwg Careers A tiempo completo

About Us

IWG Careers is a dynamic organization that values its customers and strives to provide them with exceptional experiences.

Salary Range

We offer a competitive total compensation package, including a base salary of $45,000 - $55,000 per year, depending on experience and qualifications.

Job Description

As a Customer Experience Ambassador, you will play a vital role in creating and maintaining a positive atmosphere within our center. Your primary responsibilities will include:

  • Providing excellent customer service and resolving issues efficiently;
  • Managing multiple tasks and prioritizing duties to meet deadlines;
  • Collaborating with the Community Manager to plan events and create promotional materials;
  • Assisting customers with technical issues and providing guidance on equipment usage.

Required Skills and Qualifications

To be successful in this role, you should possess:

  • B1 or higher English communication skills;
  • Proficiency in MS Office and basic IT equipment;
  • The ability to build strong relationships with customers and adapt to fast-changing situations;
  • Excellent problem-solving and time management skills.

Benefits

We value our employees and offer a range of benefits, including:

  • A generous paid time off policy;
  • Paid company holidays;
  • A quarterly bonus plan;
  • Training and development opportunities;
  • A professional workplace community.

What We Offer

In addition to our competitive compensation package, we offer a bright work environment, business casual attire, and the opportunity to work with a dynamic team.



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