Empleos actuales relacionados con Customer Service Operations Specialist - Santiago de Querétaro, Querétaro de Arteaga - WK Kellogg Co
-
Customer Service Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Stryten Energy A tiempo completo**Job Summary**Stryten Energy is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Responsibilities** Develop and maintain accurate documentation of department processes Research, reconcile, and...
-
Assistant Manager, Operations and Customer Service
hace 17 horas
Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completoOperations and Customer Service OverviewContribute to the success of our company as an Operations and Customer Service professional.As Assistant Manager, you will be responsible for managing daily customer service tasks, ensuring timely resolutions, and streamlining processes to maximize productivity.Main Responsibilities:• Manage and resolve customer...
-
Customer Service Operations Analyst
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Kellogg A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Operations Analyst to join our team at Kellogg. As a key member of our customer service team, you will be responsible for managing the end-to-end order process and providing exceptional internal and external customer service for smaller, less complex customers.Key ResponsibilitiesCustomer...
-
Customer Service Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ith Icoserve A tiempo completoJob SummaryWe are seeking a highly skilled and dedicated Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional technical support and service to our customers.Key Responsibilities:Coordinate with Field Service Engineers to ensure timely and efficient installation,...
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Cpi Aim De Mexico A tiempo completoJob Summary:The Customer Service Representative - Import Process Specialist is a key role within Cpi Aim De Mexico, responsible for daily communication with customers and other departments regarding orders and fulfillment. This position requires excellent customer service skills, attention to detail, and the ability to work well under pressure in a...
-
Customer Care Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoRia Money Transfer is a leading global money transfer company, and we're looking for a skilled Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Our ideal...
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ellsworth Adhesives S. De R.L. De C.V. A tiempo completoAt Ellsworth Adhesives S. De R.L. De C.V., we are seeking a highly skilled Customer Service Representative to join our team. As an Account Specialist, you will play a crucial role in maintaining our white glove customer service to our customers.Key Responsibilities:Receiving and promptly entering orders and quotes for customers.Managing end-to-end order...
-
Customer Service Analyst
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Trouw nutrition A tiempo completoSales and Support Functions As a Customer Service Analyst, you will be responsible for initiating follow-up actions by engaging with clients to provide information about our products, thereby enhancing effective communication. Order Management and Data Handling Your role will involve processing incoming orders to ensure timely and accurate delivery. This...
-
Customer Service Specialist
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kellogg A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Analyst to join our OTD Team. As a key member of our team, you will be responsible for managing the end-to-end order process and providing exceptional internal and external customer service for smaller, less complex customers.Key ResponsibilitiesManage the order process from placement to receipt,...
-
Customer Service Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Analyst to join our OTD Team. As a key member of our team, you will be responsible for managing the end-to-end order process and providing exceptional internal and external customer service for smaller, less complex customers.Key ResponsibilitiesManage the order process from placement to receipt,...
-
Customer Service Support Specialist
hace 2 meses
Santiago de Querétaro, Querétaro de Arteaga, México ArcelorMittal A tiempo completoJob Summary: We are seeking a highly organized and detail-oriented Back Office Operations Coordinator to join our team at ArcelorMittal. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients in the U.S. and Canada.Key Responsibilities:Order Management: Analyze purchase orders from...
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Valeo A tiempo completoValeo is a global leader in the automotive industry, dedicated to designing innovative solutions for a greener and more secure mobility. Our team is passionate about delivering exceptional customer service and ensuring seamless supply chain operations.Main Responsibilities:Manage customer demands and integrate them into our system, ensuring accurate data and...
-
Customer Insights Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ansell Limited A tiempo completoJob Summary: We are seeking a highly skilled Customer Insights Specialist to join our team at Ansell Limited. As a key member of our sales and customer operations team, you will be responsible for establishing and forging relationships with assigned distributors to optimize sales objectives.Key Responsibilities:Manage the order lifecycle process for assigned...
-
Customer Service Liaison
hace 7 días
Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completoCustomer Service LiaisonThe Customer Service Liaison is responsible for providing single-point contact for commercial support to our customers and sales representatives. This role involves frequent interaction with Chemetall's manufacturing areas and warehouses.Key Responsibilities:Fulfill order management in SAPDrive customer affinity by delivering...
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completoCustomer Service RepresentativeThe ideal candidate will serve as a single point of contact for commercial support to our customers and sales representatives, interacting frequently with Chemetall's manufacturing areas and warehouses. This role requires strong analytical and critical thinking skills to manage multiple tasks and prioritize customer demand to...
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completoCustomer Service RepresentativeThe ideal candidate will serve as a single point of contact for commercial support to our customers and sales representatives, interacting frequently with Chemetall's manufacturing areas and warehouses.Key Responsibilities:Fulfill order management in SAPDrive customer affinity by delivering exceptional customer service, meeting...
-
Customer Service and Demand Planning Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service and Demand Planning Specialist to join our team at Humaniq Headhunters. As a key member of our organization, you will be responsible for managing customer packaging material demand, allocating purchase orders, and ensuring timely delivery of materials.Key ResponsibilitiesEnter customer orders into...
-
Customer Service and Demand Planning Specialist
hace 7 días
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service and Demand Planning Specialist to join our team at Humaniq Headhunters. This role will be responsible for managing customer packaging material demand, organizing and planning purchase orders, and ensuring timely delivery of materials.Key ResponsibilitiesEnter customer orders or demands in SAPCheck...
-
Mexico Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Bison Transport A tiempo completo**Logistics Excellence at Bison Transport**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Bison Transport. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.**Key...
-
Customer Service Representative
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Nutreco A tiempo completoJob DescriptionAs a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on sales and sales support, ensuring timely and effective communication with customers to meet their needs and expectations.Sales and Sales Support• Respond to customer inquiries and provide...
Customer Service Operations Specialist
hace 2 meses
We are seeking a highly skilled Customer Service Operations Specialist to join our team at WK Kellogg Co. As a key member of our logistics operations team, you will be responsible for managing the end-to-end order process and providing exceptional customer service to our smaller, less complex customers.
Key Responsibilities- Collaborate with internal and external stakeholders to analyze trends, conduct root cause analyses, and propose solutions for resolving issues related to customer logistics, order fulfillment, and transportation.
- Foster a customer-centered culture by acting as a consultant to both internal and external customers, aiming to surpass their needs, requirements, and expectations.
- Proactively identify opportunities for continuous improvement and streamline the order process.
- Cultivate a team-oriented environment that prioritizes high performance and operational excellence.
- Recommend continuous improvements for efficiency.
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
- Respond quickly, professionally, and accurately to customer inquiries regarding orders, status, complaints, and returns.
- Utilize analytical skills to translate trends into actionable insights, which can be shared with sales partners and customers as necessary.
- Bachelor's degree with a minimum of 2 years of related field experience required.
- Customer relationship management experience
- Computer skills, including ERP systems (SAP highly desirable) and MS Office
- Strong knowledge of CRM principles, including customer service, collections, deductions, etc.
- Excellent verbal and written communication skills in English.
- Deep analytical and problem-solving abilities.
- Strong negotiation and decision-making skills.
- Ability to manage multiple priorities and time constraints effectively.
- Ability to work in a team environment.
- Solid time management skills
- Proficiency in SAP modules, including Master Data, Order to Cash, etc...
- Sense of urgency and commitment to meeting performance objectives and customer commitments.
- Extensive knowledge of service center processes.
- Proven track record of exceeding expectations
- Experience in shared services, process-driven, or service center environments.
- Six Sigma or LEAN certification.
- Multinational organization experience.
- Processed and Packaged Foods industry background.
