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Customer Service Representative

hace 2 meses

Aguascalientes, Aguascalientes, México Nissan A tiempo completo

**Job Summary:**

Nissan is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and complaints in a timely and professional manner.

**Key Responsibilities:**

• Respond to customer inquiries and resolve issues in a professional and courteous manner

• Utilize knowledge of the auto finance industry to provide accurate and helpful information to customers

• Maintain a high level of quality and adherence to company standards

• Collaborate with internal teams to resolve complex customer issues

• Stay up-to-date on company policies and procedures to ensure compliance

**Requirements:**

• Basic understanding of the auto finance industry

• Excellent customer service skills, with a focus on resolving customer complaints and issues

• Ability to work in a fast-paced call center environment

• Strong communication and problem-solving skills

• High School diploma or equivalent required, Bachelor's degree preferred

**Preferred Qualifications:**

• Experience in a call center or customer service role

• Knowledge of MS Office and other software applications

• Fluency in English

**What We Offer:**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment