Network Operations Specialist

hace 4 días


Ciudad de México, Ciudad de México Nuvit Service A tiempo completo
Network Operations Role

We are seeking a highly motivated and experienced Network Operations professional to join our team at Nuvit Service. As a key member of our network operations team, you will be responsible for ensuring the health and availability of our clients' networks.

Key Responsibilities:
  • Support and maintain infrastructure, including switches, routers, wireless, optical connections, and firewalls.
  • Monitor network and security appliance performance and status.
  • Interface with vendors for release, maintenance, and incident resolution.
  • Collaborate with cross-functional teams to ensure compliance and execution of global processes.
  • Establish and maintain standards through functional documentation and cross-training.
  • Apply security updates and manage uptime, availability, MTTR, major and minor incidents, and root causes.
Requirements:
  • Advanced knowledge of telepresence endpoint, softphones, route patterns, and translation patterns.
  • Experience with voice/PBX/TDM/Telephony/IPT/VoIP, messaging, H32X, and SIP suite of standards, IP communications, and protocols.
  • 4-5 years of hands-on IT experience in a technical/helpdesk role.
  • 4-5 years of hands-on experience with at least one infrastructure technology (e.g., UNIX or Windows).
  • Solid knowledge in Microsoft Excel (Power Query highly desirable).
  • Advance level English and technical English required.


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