Sales Representative Bilingual Call Center Specialist

hace 7 días


Ecatepec de Morelos, México AT&T A tiempo completo
About the Role

We are seeking a highly motivated and experienced Sales Representative Bilingual Call Center Specialist to join our team. In this role, you will be responsible for utilizing effective sales techniques to build strong customer relationships and enhance the overall buying experience.

Key Responsibilities
  • Utilize advanced sales techniques to promote AT&T products and services that meet customers' needs
  • Provide exceptional customer service and support, resolving any issues related to customer accounts
  • Add new lines or services to existing accounts to help customers grow their businesses
  • Uncover customers' needs by building rapport, asking discovery questions, and providing empathetic statements
  • Offer personalized solutions that fit each customer's unique needs
  • Recommend various AT&T products, including telephone services, hotspots, devices, DIRECTV, Internet, and business systems
Requirements
  • Advanced English fluency to engage with American native English speakers
  • Experience using personal computers and Microsoft Office products
  • 1 year of sales experience (or excellent communication skills)
  • Ability to work 5 days (40 hours) during operation hours, with 2 days off per week
Compensation and Benefits

In addition to competitive pay, we offer an innovative workspace, career growth potential, and additional perks:

  • Life Insurance
  • 15 days of Christmas Bonus
  • Vacation days, plus three personal days, onsite medical, and more
  • 50% discount on five lines of AT&T Wireless service
  • Paid training starting from the first day
Location and Work Environment

This is not a remote job. You will be required to work in our offices starting on your first day of training. We do not currently offer remote or hybrid job opportunities.



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