Empleos actuales relacionados con Customer Success Manager II - Guadalajara, Jalisco - F5
-
Customer Success Manager II
hace 2 semanas
Guadalajara, Jalisco, México F5 A tiempo completoAt F5, we're seeking a seasoned Customer Success Manager II to join our dynamic Low Touch Team in Guadalajara, Mexico. This role is pivotal in driving scalable customer adoption and success for deployable SW, F5 Distributed Cloud solutions, and increasing NGINX support.The ideal candidate will possess technical acumen, a customer-centric mindset, and...
-
Customer Success Manager II
hace 1 mes
Guadalajara, Jalisco, México F5 A tiempo completoAbout the RoleWe are seeking an exceptional Customer Success Manager II to join our dynamic Low Touch Team in Guadalajara, Mexico. This role is pivotal in driving scalable customer adoption and success for deployable SW, F5 Distributed Cloud solutions, and increasing NGINX support.Key ResponsibilitiesEnsure the success of F5 Low Touch Distributed Cloud...
-
Customer Success Manager II Role
hace 9 horas
Guadalajara, Jalisco, México F5 A tiempo completoAt F5, we empower organizations to bring a better digital world to life by creating, securing, and running applications. As a Customer Success Manager II, you will be pivotal in driving scalable customer adoption and success for F5 Distributed Cloud solutions.Key ResponsibilitiesProvide oversight, adoption recommendations, and risk management for F5 Low...
-
Saas Customer Success Manager II
hace 2 semanas
Guadalajara, Jalisco, México F5 A tiempo completoCustomer Success at F5We're looking for a skilled Customer Success Manager II to join our team at F5. As a key member of our customer-facing team, you'll be responsible for ensuring the success of our customers by providing oversight, adoption recommendations, and risk management.Key Responsibilities:Ensure the success of F5 Low Touch Distributed Cloud...
-
Customer Success Manager
hace 3 semanas
Guadalajara, Jalisco, México GlobalLogic A tiempo completoJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at GlobalLogic. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing exceptional service, support, and guidance throughout their journey with our company.Key Responsibilities:Develop and execute...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Hitachi Vantara Corporation. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance throughout their journey with our products.Key Responsibilities:Develop and execute customer...
-
Customer Success Manager
hace 1 mes
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at GlobalLogic. As a key member of our customer success organization, you will be responsible for driving service level excellence and ensuring customer satisfaction across our customer base.Key ResponsibilitiesManage and grow the annual recurring revenue (ARR) of assigned...
-
Customer Success Manager
hace 3 semanas
Guadalajara, Jalisco, México Deardoc Corp A tiempo completoJoin Our Team as a Customer Success ManagerDearDoc Corp is a leading provider of technology and marketing tools for top doctors. We're seeking a highly motivated and experienced Customer Success Manager to join our team.About the RoleWe're looking for a skilled professional to manage a large book of business, driving revenue growth and customer satisfaction....
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Deardoc Corp A tiempo completoJoin Our Team as a Customer Success ManagerDearDoc Corp is a leading provider of technology and marketing tools for doctors. We're seeking a highly motivated and experienced Customer Success Manager to join our team.About the RoleWe're looking for a skilled professional to manage a large book of business, driving revenue growth and customer satisfaction. The...
-
Customer Success Manager
hace 3 semanas
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Hitachi Vantara Corporation. As a key member of our customer success organization, you will be responsible for driving service level excellence and ensuring customer satisfaction across our customer base.Key ResponsibilitiesDevelop and execute customer success...
-
Customer Success Manager
hace 4 semanas
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Hitachi Vantara Corporation. As a key member of our customer success organization, you will be responsible for driving service level excellence and ensuring customer satisfaction across our client base.Key ResponsibilitiesAccount Growth: Develop and execute strategies to...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México GlobalLogic A tiempo completoWe are seeking a highly skilled Customer Success Manager to join our team at GlobalLogic. As a Customer Success Manager, you will be responsible for ensuring a team of cross-functional Customer Success members drives service level excellence of our customers resulting in excellent customer satisfaction, deployment, utilization, and ultimately, increasing the...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving service level excellence and ensuring customer satisfaction.Key ResponsibilitiesMaintain and grow ARR of assigned accountsManage daily activities of team, providing direction,...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México DearDoc Corp A tiempo completoAbout the Role:We are seeking a highly motivated and results-driven Customer Success Manager to join our team at DearDoc Corp. As a key member of our customer success team, you will be responsible for driving revenue growth and customer satisfaction through effective account management and strategic planning.Key Responsibilities:Develop and execute...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México DearDoc A tiempo completoAbout the Role:We are seeking a highly motivated and results-driven Customer Success Manager to join our team at DearDoc. As a key member of our customer success team, you will be responsible for driving revenue growth, improving customer satisfaction, and delivering exceptional results.Key Responsibilities:Meet and exceed revenue growth targets through...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoJob SummaryAs a Customer Success Manager at Hitachi Vantara Corporation, you will be responsible for driving service level excellence of our customer base, resulting in excellent customer satisfaction, deployment, utilization, and ultimately, increasing the lifetime customer value. You will work with other CS leaders to support and continuously evolve our...
-
Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Deardoc A tiempo completoAbout DearDocDearDoc is a leading provider of technology and marketing solutions for healthcare professionals. Our mission is to empower doctors to run their practices more efficiently, allowing them to focus on delivering exceptional patient care.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key...
-
Customer Success Coordinator
hace 4 días
Guadalajara, Jalisco, México Laagencia A tiempo completo• At Laagencia, we're seeking a highly skilled Customer Success Manager to join our team. This role involves coordinating successful customer onboarding, training, and ongoing customer relationships to ensure long-term satisfaction, retention, product engagement, and growth.• Key responsibilities include remaining in constant contact with customers to...
-
Senior Principal Customer Success Manager
hace 2 semanas
Guadalajara, Jalisco, México Ll Oefentherapie A tiempo completoJob Title: Senior Principal Customer Success ManagerJoin our team as a Senior Principal Customer Success Manager and play a key role in driving customer success across our Oracle Cloud solutions. As a seasoned professional with a passion for customer-centricity, you will leverage your expertise to partner with customers and guide them through their cloud...
-
Customer Success Manager I
hace 6 días
Guadalajara, Jalisco, México Radian Generation A tiempo completoAbout Radian GenerationRadian Generation is a global provider of critical technology-forward services designed to support the comprehensive lifecycle of renewable facilities, including solar, wind, and energy storage.Our MissionWe strive to provide developers, owners, and operators with critical insights into each aspect of their assets to make...
Customer Success Manager II
hace 2 meses
About F5
F5 is a leading provider of digital solutions, empowering organizations to create, secure, and run applications that enhance the digital experience. Our teams are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Our Mission
We strive to bring a better digital world to life by prioritizing people and diversity within our community. Our goal is to make a positive impact on the lives of our customers and their customers.
Job Summary
We are seeking an exceptional Customer Success Manager II to join our dynamic Low Touch Team in Guadalajara, Mexico. This role is pivotal in driving scalable customer adoption and success for deployable software, F5 Distributed Cloud solutions, and increasing NGINX support.
Key Responsibilities
- Ensure the success of F5 Low Touch Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.
- Maintain a deep understanding of F5 Distributed Cloud solutions and educate customers on new features and releases, ensuring they derive maximum value from our products and drive expansion opportunities.
- Help customers consistently achieve their business outcomes following the Low Touch Digital Processes.
- Monitor adoption and utilization trends, providing recommendations based on risk and business needs.
- Conduct periodic customer health checks to assess satisfaction and take action to ensure high retention rates.
- Identify renewal risks and collaborate with internal teams for successful renewals.
- Drive customer retention through digital and low touch motions, demonstrating the value of products and services.
- Advocate for customers, providing feedback to internal teams about products, pain points, and service experience.
- Collaborate with your peers to find opportunities to improve the low touch customer journey.
Requirements
- Experience in a customer-facing role involving SaaS solutions.
- Proven ability to quickly learn new technologies.
- Prior experience in a customer success/account management role.
- Proven ability to navigate sophisticated enterprise organizations, accelerate product adoption, and promote growth opportunities.
- Customer-focused approach and consultative engagement style.
- Data-driven curiosity; consistently analyzes data to uncover business insights and drive decision-making.
- Ability to prioritize, multi-task, collaborate with team members, and perform effectively under pressure.
- Experience with F5 products a plus.
Qualifications
- Showcase 5+ years of customer-facing experience in a SaaS organization, preferably with internet security, cloud, and network technologies.
- Customer obsession with a passion for ensuring customers' success while balancing business needs.
- Hold a Bachelor's degree in a technical or business-related field (Computer Science, Software Engineering, Business Management, Entrepreneurship).
Additional Requirements
- Excellent communication skills, including issue tracking, triaging, and crisis management.
- Deep knowledge of the Customer Success industry.
- Ability to travel up to 10% of the time.
- Proficiency in English is required.
