Customer Service Representative
hace 5 días
As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on responding to customer inquiries in a timely and professional manner, analyzing customer needs, and working with suppliers to identify and source product solutions.
**Key Responsibilities:**
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and work with suppliers to identify and source product solutions
- Process customer orders, returns, and other transactions
- Review and maintain customer records and inventory levels
- Recommend adjustments to inventory levels based on customer usage patterns and latest production outlooks
**Requirements:**
- High school diploma or equivalent required
- Minimum 1 year previous experience in customer service or inside sales preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
**Preferred Qualifications:**
- Experience in industrial field, B2B sales, and customer service
- Knowledge of supply chain management and inventory control
- Proficient in basic computer operation and ability to learn new software programs
**Salary:** $17,000.00 - $22,000.00 per month
**Work Location:** In person
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