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Client Service Officer

hace 2 meses

Xico, México Citi A tiempo completo

The Client Service Officer is a developing professional role that requires a strong understanding of client needs and expectations. The ideal candidate will have a keen eye for detail and be able to analyze data to identify trends and areas for improvement.

**Key Responsibilities:**

• Provide exceptional client service and support, ensuring timely resolution of client issues and concerns.

• Validate client data and documentation in relevant systems, ensuring accuracy and completeness.

• Collaborate with internal departments to coordinate and follow-up on client needs, providing feedback and recommendations as needed.

• Analyze client data and provide reporting as needed, identifying areas for process improvement and recommending solutions.

**Requirements:**

• 0-2 years of relevant experience in a client-facing role.

• Bachelor's degree in a related field.

**About Citi:**

Citi is a leading global bank that is committed to providing exceptional client service and support. We are an equal opportunity employer and welcome applications from diverse candidates.