Global Digital Banking Solutions Director
hace 4 días
As a Global Digital Banking Solutions Director at Backbase, you will lead the delivery of high-profile customer accounts, collaborating with customer success and technology directors to empower teams to make informed decisions and drive business value.
Key Responsibilities- Develop and execute account plans with sales and technology teams to ensure ongoing support and identify new opportunities for continued business growth.
- Leverage your expertise to create quick wins and long-term strategic initiatives that drive operational value.
- Oversee the delivery of cross-departmental projects, including implementation, consultancy, product development, and training.
- Maintain alignment between client and Backbase roadmaps, fostering strategic partnerships and driving mutual benefit.
- Understand clients' digital strategies and collaborate with Backbase teams to strengthen vertical solutions.
Foster strong relationships with key delivery stakeholders at the client, ensuring ongoing alignment throughout the engagement.
- Create and maintain a culture of excellence and continuous improvement.
- Spend around 50% of your time on-site at various client locations.
- Engage in tactical stakeholder management with tier one System Integrators.
We are a global, young-spirited, diverse company pushing innovation in digital banking. Our agile environment encourages creativity and collaboration. With over 600 employees from 45+ nationalities, we strive to deliver exceptional online and mobile customer experiences.
We offer a unique opportunity to work on cutting-edge products and processes, with room for creative talent to push our boundaries. As a scale-up company, we prioritize employee growth and well-being. You'll receive time for education and professional development, working alongside top specialists in the industry.
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