Consumer Banking Business Development Director
hace 1 semana
The Consumer Banking Business Development Director is a strategic leader responsible for driving the growth and profitability of Citi’s consumer banking business. This role requires a seasoned executive with a proven track record of delivering business results, driving digital transformation, and managing multiple teams.
Key Responsibilities:
• Own the product profit and loss (P&L) and lead the team responsible for creating, growing, and delivering customer product offerings and product pricing.
• Drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities.
• Identify and develop top talent inside and outside of the organization, and lead the team to create an innovative, play-to-win culture.
• Partner closely with internal stakeholders to re-design business models, drive new customer acquisition efforts, and deepen existing customer relationships through the refinement and creation of compelling product offerings.
• Accountable for business economics, outcomes, and roll out of digital acceleration efforts, including the development and tracking of Key Performance Indicators (KPIs) to measure business impact and P&L management and tracking against targets.
Requirements:
• 15+ years of experience in consumer banking or financial services, with a strong background in digital products, payments, client segments, channel distribution, and customer experience.
• Accomplished change leader with a proven track record of executing flawlessly in ambiguous and changing environments.
• Must possess vision and passion for the transformation of the consumer banking business, with high energy and a strong ability to work collaboratively across multiple stakeholders and organizations.
Education:
Bachelor's/University degree, Master's degree preferred.
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