Technical Solutions Expert

hace 2 días


Xico, México Zendesk A tiempo completo
{"h1": "Solutions Consultant Role at Zendesk", "p": "At Zendesk, we're passionate about delivering exceptional customer experiences. As a Solutions Consultant, you'll play a critical role in helping our customers achieve their goals by providing technical expertise and guidance on our software solutions.

**Key Responsibilities:**

* Collaborate with sales teams to understand customer needs and develop tailored solutions
* Conduct technical demonstrations and presentations to showcase the value of our software
* Work closely with customers to scope and deliver successful pilot projects and proof of concepts
* Stay up-to-date with industry trends and emerging technologies to inform your solutions

**Requirements:**

* 5-8 years of related experience and a minimum of 3 years of software pre-sales experience
* Excellent communication, interpersonal, and presentation skills
* Strong problem-solving skills and ability to meet business requirements with technical solutions
* Bilingual proficiency in Spanish and English
* Bachelor's degree is a requirement; graduate degree is a plus

**Nice to Have:**

* Proficiency in Portuguese
* Previous consulting experience implementing enterprise-class software solutions
* Knowledge of topics such as Customer Service software, Employee Experience, ITSM, AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware
* Call Center experience is a huge plus

**About Zendesk:**

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. We're a digital-first company that values flexibility and collaboration. If you're passionate about delivering exceptional customer experiences and have a strong technical background, we'd love to hear from you

**Hybrid Work Arrangement:**

This role requires a hybrid work arrangement, with a mix of remote and in-office work. You'll need to attend our CDMX office on a weekly basis for part of the week. The specific in-office schedule will be determined by the hiring manager.

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Flexible work arrangements
* Recognition and rewards for outstanding performance

If you're excited about this opportunity, please submit your application. We can't wait to hear from you"}

  • Xico, México Csg A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technical Solutions Expert to join our team at CSG. As a Technical Solutions Expert, you will play a critical role in delivering professional services to our customers, exceeding their expectations, and driving business growth.Key ResponsibilitiesProvide technical support for a variety of CSG's...


  • Xico, México Motorola Solutions A tiempo completo

    Job Summary:Motorola Solutions is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical expertise and support to our clients in the installation, implementation, and maintenance of our communication systems.Main Responsibilities:Provide pre-sales...


  • Xico, México Ericsson A tiempo completo

    About this OpportunityWe are seeking a highly skilled Technical Solutions Expert to join our team at Ericsson. As a critical member of our organization, you will play a key role in driving our end-to-end technical solutions based on customer specifications and business needs.Key Responsibilities• Engage in detailed discussions with customers to understand...

  • Cloud Solutions Expert

    hace 1 semana


    Xico, México Infor A tiempo completo

    Job SummaryWe are seeking a skilled Cloud Solutions Expert to join our Global IMS delivery team. As a key member of our team, you will play a crucial role in recommending innovations and process improvements that will enhance the overall delivery experience.A Day in the LifeAs a Cloud Solutions Expert, your responsibilities will include:Providing...


  • Xico, México Gigamon A tiempo completo

    About the RoleGigamon is seeking a highly skilled Technical Success Manager to join our team. As a Technical Success Manager, you will be responsible for ensuring customer use cases can be deployed through validated designs, driving effective communications with customers and internal teams, and establishing a clear, regular, and effective communication...


  • Xico, México Ruijie Networks A tiempo completo

    {"Job Title": "Solution Architect", "Job Description": "**Industry Solutions Expert****Key Responsibilities:**Conduct customer demand research and identify customer pain points, as well as research competitor products and solutions.Collaborate with R&D and product managers to study customer needs, develop, and launch competitive industry products and...


  • Xico, México K2 Partnering Solutions A tiempo completo

    **Salesforce Business Solutions Expert**K2 Partnering Solutions is seeking a highly skilled Salesforce Business Solutions Expert to join our team. As a Salesforce Business Solutions Expert, you will be responsible for working closely with senior stakeholders to map business processes, gather functional requirements, and advise on strategies for project...


  • Xico, México Siteminder A tiempo completo

    About the RoleThe Customer Solutions Expert will provide technical assistance and advice to SiteMinder customers and partners across the region. Their knowledge and insights are key to maintaining the SiteMinder brand and providing opportunities for our customers to better integrate our products and services.Key ResponsibilitiesProvide technical support to...

  • Senior Technical Expert

    hace 1 semana


    Xico, México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Senior Technical Expert to join our team at Oracle. As a key member of our consulting team, you will be responsible for delivering technical solutions to our clients in the financial services industry.Key ResponsibilitiesImplement Oracle solutions for large financial institutions and insurance...

  • Cloud Solutions Expert

    hace 2 días


    Xico, México Datadog A tiempo completo

    About the RoleWe're seeking a skilled Technical Account Manager to join our team at Datadog. As a Technical Account Manager, you'll play a critical role in enabling our customers' success by providing expert technical guidance and support.Key ResponsibilitiesAdvise customers on technical support and product adoption, ensuring seamless integration with our...


  • Xico, México Ll Oefentherapie A tiempo completo

    About the RoleAs a Senior Business Solutions Expert at Ll Oefentherapie, you will be responsible for providing expert guidance and support to clients in applying our technology solutions to their business needs. Your primary focus will be on facilitating customer understanding of our products and applications through presentations, demonstrations, and...


  • Xico, México Zendesk, Inc. A tiempo completo

    About the Role**Technical Solutions Architect**We are seeking a highly skilled Technical Solutions Architect to join our team at Zendesk, Inc. As a Technical Solutions Architect, you will play a critical role in crafting tailored technical solutions to meet each customer's unique business needs and goals.Key Responsibilities**Customer Engagement**: Deeply...


  • Xico, México Palo Alto Networks A tiempo completo

    **About Us**Palo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to shaping the future of cybersecurity.We're a company that challenges the status quo and disrupts the way things are done. We're looking for innovators who share our passion...


  • Xico, México Palo Alto Networks A tiempo completo

    {"**Job Title:** **Solutions Consultant****About the Role:**As a Solutions Consultant at Palo Alto Networks, you will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with us. You will provide technical leadership and expertise to customers in their security...


  • Xico, México Cisco A tiempo completo

    About ThousandEyesThousandEyes is a leading provider of Internet and cloud intelligence solutions, helping enterprises and service providers identify and resolve network and application issues. As a subsidiary of Cisco, ThousandEyes is part of a larger organization that is committed to delivering innovative solutions to the market.About the RoleThe Technical...


  • Xico, México Bbva A tiempo completo

    About the RoleWe are seeking a highly skilled Expert Solutions Architect to join our team at Bbva. As a key member of our engineering team, you will be responsible for designing and implementing cutting-edge technology solutions that drive business growth and innovation.Key Responsibilities:Design and develop scalable and secure technology solutions that...


  • Xico, México Palo Alto Networks, Inc. A tiempo completo

    About UsPalo Alto Networks, Inc. is a leading cybersecurity company that protects the digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to shaping the future of cybersecurity.Our ValuesWe take our mission seriously and believe that every member of our team contributes to our collective success. Our values are...


  • Xico, México Zendesk, Inc. A tiempo completo

    Job SummaryZendesk is seeking a highly skilled Technical Solutions Architect to join our Professional Services delivery team. As a Technical Solutions Architect, you will play a critical role in crafting tailored technical solutions to meet each customer's unique business needs and goals.Key ResponsibilitiesDeeply understand the customer's use-case by asking...


  • Xico, México Zendesk, Inc. A tiempo completo

    Job SummaryZendesk, Inc. is seeking a highly skilled Technical Solutions Architect to join our Professional Services delivery team. As a Technical Solutions Architect, you will play a critical role in crafting tailored technical solutions to meet each customer's unique business needs and goals.Key ResponsibilitiesDeeply understand the customer's use-case by...


  • Xico, México Yuno A tiempo completo

    About YunoYuno is a leading provider of payment orchestration solutions, empowering businesses to accept all available payment methods and manage fraud detection and prevention through a single integration.Our TeamWe are a high-performance team of experts in the payments and IT industries, dedicated to building innovative solutions that drive business growth...