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Senior Business Operations Associate
hace 2 meses
As a Senior Business Services Associate at Crossell, you will play a critical role in supporting our Business Services Team in providing strategic support with business-processing and technical support to our underwriting team. You will be responsible for modifying, updating, and processing changes in applicable tools, systems, and documents, ensuring adherence to established performance standards and metrics applicable to the business unit supported.
Key Responsibilities- Modify, update, and process changes in applicable tools, systems, and documents, as needed.
- Ensure adherence to established performance standards and metrics applicable to the business unit supported.
- Focus on the development and maintenance of Standard Operating Procedures, system and tool enhancements, and testing/piloting changes.
- Generate reports and documents, verifying information in predefined business reports for customers.
- Audit compliance, compile, review, and verify data accuracy using source documents.
- Interact with on-shore/off-shore contractors, as appropriate, to answer questions or give instructions.
- Analyze data to determine and communicate recommendations to customers.
We are looking for a highly skilled and experienced professional with a strong background in business operations and risk management. You will be ideal for the role if your profile includes:
- 4-year degree in a technical field (Actuarial, Engineering, Economics, etc.).
- (Re)Insurance knowledge, with minimum 5 years of relevant experience in P&C lines of business.
- Coordinating and autonomously executing business operations processes with a focus on results and operational excellence.
- Proficiency in English and Spanish (Other languages may be essential based on the Market/Team being supported).
Crossell is a leading provider of reinsurance, insurance, and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients.
