Implementation Specialist, Lodging
hace 4 horas
The Implementation Specialist (IS) role is the primary point of contact for new hotel contracts, ensuring seamless connectivity and onboarding processes. This position requires a highly organized and knowledgeable individual who can effectively communicate with hotel partners, track onboarding status, and collaborate with cross-functional teams.
Key Responsibilities- Support and onboard hotel partners through various connectivity systems and solutions
- Track onboarding status and hotel interactions within Salesforce
- Collaborate with Business Development, Market Management, and Revenue Optimization teams for successful onboarding
- Deliver quantitative results based on onboarding quality and speed
- Proactively address delays or issues in the onboarding process
- Located in Brazil (GMT-3 Time Zone)
- Fluent in English and Portuguese
- Strong organizational skills with a focus on prioritizing tasks
- Self-starter with a "can-do" attitude and enthusiasm for onboarding
- Solid understanding of onboarding processes and their impact on hotel performance
- Fluent in Spanish
- Experience with Salesforce or similar CRMs
- Background in online travel agencies, CRS providers, or the hotel industry
- Well-funded and proven startup with competitive salary and quarterly performance bonus
- 100% employee premiums for private medical insurance
- Generous parental leave and unlimited PTO
- Flexdesk access pass and work-from-home stipend
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Financial Operations Specialist
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