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{"h1": "Customer Support Consultant", "p": "Are you passionate about technology and customer satisfaction? We are looking for a Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company.
As a Customer Support Consultant, you will be responsible for providing exceptional customer support via chats, emails, and other communication channels. You will build positive and long-lasting relationships with customers, meet team KPIs, and stay up-to-date with cutting-edge technology.
We offer a flexible schedule, short-term cooperation, and the opportunity to work fully remotely. You will also have access to paid intensive training and probation, as well as a responsive management team interested in your growth and long-lasting cooperation.
If you have excellent English communication skills, experience in e-commerce and Shopify, and a positive and responsible attitude, we encourage you to apply.
**Key Responsibilities:**
* Provide exceptional customer support via chats, emails, and other communication channels
* Build positive and long-lasting relationships with customers
* Meet team KPIs
* Stay up-to-date with cutting-edge technology
**Requirements:**
* Excellent English communication skills (at least C1, both written and spoken)
* Experience in e-commerce and Shopify
* Experience in customer service
* Positive and responsible attitude
**Nice to Have:**
* Experience with hardware support
* Experience with CRM systems
**Benefits and Perks:**
* Flexible schedule
* Short-term cooperation, 2–3 months long
* Opportunity to work fully remotely
* Inclusive international environment
* Compensation in USD
* Good bonuses for referring friends
* Paid intensive training and probation
* Work-life balance
* Responsive management interested in your growth and long-lasting cooperation
* Greenhouse conditions for self-development
**About Us:**
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
**Disclaimer:**
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
