Spare Parts Coordinator
hace 2 semanas
Spare Parts Administrator
Job Summary
We are seeking a highly skilled Spare Parts Administrator to join our team at Sidel. As a key member of our regional process team, you will be responsible for ensuring the efficient management of spare parts orders and processes.
Key Responsibilities
- Manage spare parts orders and control credit notes.
- Perform customer requested date checks and available to promise checks.
- Monitor and address the ageing backlog.
- Prepare and analyze monthly dashboards.
- Follow up on offers and track time to quote and on time in full metrics.
- Manage pending offers.
- Ensure the productivity of parts administrators.
- Monitor and improve the hit ratio.
- Maintain clean data.
Requirements
- Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.
- Familiarity with order management processes.
- Ability to work independently and handle pressure effectively.
- Capable of managing priorities and addressing multiple customer requests.
- Expertise in Excel and ERP systems; knowledge of SAP is a plus.
- Excellent communication skills, both written and verbal.
- Strong coordination skills.
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