HCM Reporting Specialist
hace 18 horas
**About the Role**
We are seeking a skilled HCM Reporting Specialist to join our Workday Success Plans Team. As a trusted advisor, you will assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations.
Key Responsibilities:
- Conduct research to understand customer inquiries and related Workday concepts.
- Deliver small scope consulting in response to customer requests, providing configuration guidance and demonstrations.
- Troubleshoot product configurations to meet customer business requirements.
- Communicate effectively and clearly with customers.
- Create and deliver presentations on using Workday features to achieve business goals.
- Provide one-on-one consulting guidance to accelerate customer feature adoption.
- Review customer tenants to identify adoption opportunities.
- Maintain product expertise and Workday Certification(s).
- Stay updated with industry practices to engage with customers effectively.
- Help create new programs to drive customer feature adoption.
About You
We are looking for a candidate with 3+ years of IT implementation experience, 3+ years of experience with HR and/or Finance systems, including Workday, and 2+ years of software consulting experience. Workday Certification in Reporting, Composite Reporting, Record to Report, or PRISM Analytics is ideal.
Our Approach to Flexible Work
We combine in-person time and remote work, allowing flexibility while maintaining community connections. Employees spend at least 50% of their time each quarter in the office or in the field with customers, prospects, and partners.
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