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Administration and Operations Manager
hace 2 meses
We are seeking a highly skilled and experienced professional to fill the role of Administration and Finance Manager at Ako People Solutions. This is a key position that requires strong leadership and management skills, as well as excellent communication and problem-solving abilities.
Key Responsibilities- Leadership and Management
- Lead and direct the day-to-day operations of the customer service team, ensuring that all tasks are completed efficiently and effectively.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Customer Service
- Provide exceptional customer service to internal and external customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences, and tailoring our services to meet their requirements.
- Operations and Logistics
- Oversee the day-to-day operations of the logistics team, ensuring that all tasks are completed on time and to a high standard.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Finance and Administration
- Manage the financial aspects of the business, including budgeting, forecasting, and financial reporting.
- Ensure that all administrative tasks are completed efficiently and effectively, including HR, payroll, and facilities management.
- Education and Experience
- Bachelor's degree in business administration, logistics, engineering, or a related field.
- Minimum of three years of experience in a leadership or management role, preferably in the transportation or logistics industry.
- Skills and Qualifications
- Excellent communication and problem-solving skills.
- Strong leadership and management skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of AS400 and McLeod (preferred).
- Bilingual English/Spanish required.
Ako People Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
