Cybersecurity Analyst

hace 5 días


Guadalajara, Jalisco, México Hcltech A tiempo completo

About HCLTech

HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services.

Key Responsibilities

  • Handle escalated incidents/alerts/situations by Level 1
  • Handle and respond to the EDR and MDR alerts
  • Participate in major incidents and security incidents to assist client incident handlers
  • Assist in SOC-related project tasks
  • Review and recommend fine-tuning of use cases
  • Generate weekly, monthly, quarterly, and annual reports
  • Contribute to the knowledge base

Requirements

  • High school diploma, GED, and relevant work experience is required
  • Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, or other related field preferred
  • 2 years of cybersecurity monitoring experience required
  • Proven analytical, problem-solving, and research skills
  • Understanding of network concepts, protocols, services, and operating systems
  • Experience with SIEM, email security, IPS, web security, application whitelisting, EDR, SOAR, and anomaly detection tools required
  • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary
  • 100% on-site
  • Advance verbal and written communication skills in the English language
  • Ability to work in an open and collaborative environment

Certifications

  • Experience in SOC Incident Response and/or in Cybersecurity with certifications in SIEM/SOC/EDR/MDR or NERC-CI as a plus

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