Front Desk Representative

hace 4 semanas


Xico, México Hilton Worldwide, Inc. A tiempo completo

Job Summary

Hilton Worldwide, Inc. is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a key member of our Front Office Team, you will be responsible for providing exceptional guest experiences from check-in through check-out.

Key Responsibilities

  • Provide efficient and personalized reception services to guests, including check-in and check-out procedures.
  • Ensure that guests have a positive and memorable experience by addressing their queries and concerns in a timely and efficient manner.
  • Work closely with the Guest Service Manager to ensure that all guest feedback is captured and acted upon.
  • Attend training courses and assist with the development of the Night Team.
  • Maximize room occupancy by promoting hotel services and facilities to guests.
  • Comply with hotel security, fire regulations, and all health and safety legislation.
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems.

Requirements

  • Previous experience in a customer-focused industry.
  • Positive attitude and good communication skills.
  • Commitment to delivering a high level of customer service.
  • Excellent grooming standards.
  • Calm, efficient, and organized with great attention to detail.
  • Ability to multi-task while maintaining a positive attitude.
  • Professional manner with an emphasis on hospitality and guest service.
  • Ability to work on your own and as part of a team.
  • Competent level of IT proficiency.

Preferred Qualifications

  • Previous experience in cash handling.
  • Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors.
  • Conflict resolution experience.

About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable hospitality experiences around the world every day.



  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Marriott International, Inc. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...


  • Xico, México Hilton Worldwide, Inc. A tiempo completo

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Mexico City Reforma. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of customer...


  • Xico, México Byd A tiempo completo

    Job Title: Bilingual Front DeskWe are seeking a highly skilled and experienced Bilingual Front Desk professional to join our team at Byd. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring a smooth and efficient experience for our guests.Key...

  • Front Desk Representative

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at W Mexico City. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess all guest check-ins...


  • Xico, México Sonder A tiempo completo

    About SonderSonder is a pioneering hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. Headquartered in San Francisco, Sonder has made a significant impact in the market with its variety of accommodation options, found in over 30 cities across eight countries...

  • Front Desk Manager

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The St. Regis Mexico City. As a key member of our Rooms & Guest Services Operations department, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key...

  • Front Desk Supervisor

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the JW Marriott Cancun Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring seamless guest check-ins, resolving issues, and providing exceptional customer service.Key ResponsibilitiesProcess guest...

  • Front Desk Manager

    hace 21 horas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The St. Regis Mexico City. As a key member of our Front Office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesAssist the Front Office Manager in administering front office...

  • Front Desk Agent

    hace 1 mes


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International, Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesProcess all guest...

  • Front Desk Associate

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    {"Job Title": "Front Desk Associate", "Job Summary": "We are seeking a Front Desk Associate to join our team at Marriott International, Inc.As a Front Desk Associate, you will be responsible for providing exceptional guest service, processing guest check-ins and check-outs, and handling guest requests and concerns.Responsibilities:* Process all guest...

  • Front Desk Associate

    hace 4 semanas


    Xico, México Marriott Vacations Worldwide A tiempo completo

    Marriott Vacations Worldwide**Job Summary**We are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.**Key Responsibilities:*** Welcome and...

  • Front Desk Associate

    hace 4 semanas


    Xico, México Etéreo A tiempo completo

    **Job Summary**Etéreo is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our Front Office Department, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.**Key Responsibilities:**Ensure that guest experiences meet or exceed all...

  • Front Desk Associate

    hace 4 semanas


    Xico, México Marriott Vacations Worldwide A tiempo completo

    Marriott Vacations Worldwide**Job Summary**We are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience.**Key Responsibilities:*** Welcome and acknowledge...


  • Xico, México Adventhealth A tiempo completo

    Medical Assistant Front Desk RoleCertified Medical Assistants play a vital role in ensuring the smooth operation of our clinics. As a Medical Assistant Front Desk professional, you will be responsible for delivering exceptional patient care and supporting our clinical team.Key Responsibilities:Obtain vital signs and record patient informationPrepare patients...


  • Xico, México City Express Plus By Marriott Ciudad De México Patio Universidad A tiempo completo

    Descripción del PuestoBuscamos a un profesional responsable y con actitud de servicio para ocupar el puesto de Recepcionista de Front Desk en nuestra empresa City Express Plus By Marriott Ciudad De México Patio Universidad.El candidato ideal deberá tener una licenciatura en Turismo, Hostelería o similar, y disponibilidad de horario. Se ofrece un sueldo...

  • Front Desk Associate

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at The Westin Santa Fe Mexico City. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess all...


  • Xico, México Padi A tiempo completo

    Job Title: Front Desk Receptionist/Admin AssistantJob Summary:We are seeking a highly skilled and organized Front Desk Receptionist/Admin Assistant to join our team at PADI. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling reservations, and performing administrative...

  • Front Desk Agent

    hace 1 mes


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International, Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesProcess all guest...


  • Xico, México Marriott International, Inc A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International, Inc. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of professionalism in all...

  • Front Office Supervisor

    hace 4 semanas


    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Solaz a Luxury Collection Resort Los Cabos. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesSupport...