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Electronics Manufacturing Account Manager
hace 1 semana
Global Hires is a pioneering player in the international recruiting industry, backed by private equity and poised for exponential growth.
We're looking for an exceptional account manager to drive customer success and expansion, working closely with our sales team to ensure account growth and retention. You'll be part of a world-class team that deeply understands electronics factories and will play a crucial role in driving the success of our platform powering Industry 4.0, the next industrial revolution in electronics manufacturing.
Key Responsibilities:
- Support the customer success team with pilots, deployments, renewals, and subsequent expansion programs
- Manage projects in account and program management, as well as professional services, to improve customer satisfaction
- Coordinate technology deployments with customers and partners on a global scale
- Prioritize support and change requests between customers and engineering teams
- Work directly with customers, Technical Project Managers, Account Managers, and Applications Engineers to deploy successful rollouts and end-to-end solutions
We're seeking someone with 3-5 years of experience in account management or customer success management, preferably in an Electronics Manufacturing SaaS company. A proven track record of meeting or exceeding quotas, excellent organizational skills, strong written and verbal communication skills, and proficiency with common customer success software are essential. Additionally, you should have a bachelor's degree, strong interpersonal and communication skills, and cultural sensitivity to collaborate with teams across Asia, Europe, and the Americas.
This is an exciting opportunity to join a lean and entrepreneurial organization that challenges assumptions and supplies operational expertise to optimize business operations and maximize growth. Our estimated salary for this position is $85,000-$110,000 per year, depending on experience, plus benefits. If you're passionate about achieving results and building successful relationships, we'd love to hear from you