IT Support Specialist
hace 13 horas
About the Role
Koch Global Services (KGS) Customer Service Organization is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will play a critical role in providing timely and effective support to our customers across various industries.
Key Responsibilities
- Diagnose and troubleshoot complex IT issues related to desktops, laptops, and mobile devices
- Install, configure, and troubleshoot Office 365 products, VPN, wireless, and mobility solutions
- Work with Active Directory, group policies, Share drive, DNS, and network permissions to resolve IT infrastructure issues
- Coordinate with service providers to resolve other IT-related issues
Requirements
- Experience in troubleshooting complex IT issues
- Hands-on experience with software deployment and installation
- Excellent communication, documentation, collaboration, and organizational skills
What Sets Us Apart
- Opportunity to work with a dynamic and innovative team
- Chance to develop and expand your technical skills
- Collaborative and supportive work environment
About Koch Global Services
Koch Global Services is a leading provider of IT support services to various industries. Our team is dedicated to delivering exceptional customer service and support to our clients. If you are a motivated and skilled IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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