Technical Content Strategist

hace 1 día


Guadalajara, Jalisco, México Espressive A tiempo completo
About the Role

We're seeking a skilled Technical Content Manager to join our team at Espressive, a leading enterprise SaaS startup in the Silicon Valley. As a key member of our Content Team, you will play a critical role in creating high-quality, user-friendly content that enhances the employee experience.

Key Responsibilities
  • Create precise, engaging content for our chatbot, leveraging AI to improve productivity and efficiency.
  • Analyze user trends and modify or upgrade existing content to optimize chatbot performance.
  • Research new information and incorporate new features in content.
  • Collaborate with the team to track and update projects on a daily basis.
  • Develop technical reports and instructions as needed.
Requirements
  • Previous experience with chatbots and content creation.
  • Excellent writing and speaking skills in English.
  • Proficiency in MS Word and Excel to automate processes.
  • Experience with Jira and SharePoint.
  • Strong team player with innovative and fast-moving mindset.
About Espressive

Espressive redefines how employees get help by delivering exceptional employee experiences. We've raised our series B and are funded by top VCs. Our team is highly experienced, small, and led by a CEO with a proven track record of building successful companies. We have offices in Santa Clara, California, Salt Lake City, Utah, and Guadalajara, Mexico.


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