Technical Content Specialist

hace 1 semana

Guadalajara, Jalisco, México Ibm A tiempo completo
About the Role

We are seeking a skilled Technical Content Specialist to join our team at IBM. As a Technical Content Specialist, you will play a critical role in creating high-quality documentation that supports our products and services.

Key Responsibilities
  • Collaborate with cross-functional teams to develop in-depth understanding of products and documentation requirements
  • Develop content for print and online documentation, including user guides, technical notes, and release notes
  • Provide regular status and progress updates to stakeholders
Requirements
  • Excellent written and oral communication skills in English
  • At least 1-2 years of experience as a technical writer or in a related field
  • Ability to work with a global team of experienced developers and writers
  • Good outlining and topic organization skills for existing and new documents
  • Good Subject-Matter Expert (SME) interviewing skills, along with self-research skills
  • Familiarity with Agile development processes
  • Self-managing, independent, and proactive, requiring minimal supervision
  • Bachelor's degree in a relevant field
Preferred Qualifications
  • Formal technical writing course
  • Experience in creating diagrams and graphics
  • Experience using GitHub Enterprise/GitHub Desktop for document repositories
  • Knowledge and experience in DITA, structured writing, topic-based authoring, content tagging, and content reuse
  • Understanding of IBM Digital Content Services (DCS), and using IBM Doc Manager and Workflow Manager (WFM) for content publishing
  • Familiarity with the IBM Style Guide
  • Familiarity with the latest storage technologies, implementations, and products
About IBM

IBM Systems helps IT leaders think differently about their infrastructure. Our servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future.

As an IBMer, you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all while having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.

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